IT Services

Network Maintenance

overview

What is managed IT services?

Computer Network Maintenance and Support
[dropcap style=”circle” colour=”blue”]M[/dropcap]ost of the larger corporations and companies can afford to hire their own in-house network maintenance and support technicians, a luxury and expense that is not warranted in smaller companies. However, computer network maintenance and support is an essential element for any company running a computer network, and this field is expertly covered by our computer networking service. This is a summary of the area covered by our computer networking consultants.

Network maintenance and support
[dropcap style=”circle” colour=”blue”]G[/dropcap]ood I.T. support packages are all about good management practice and better risk management. They give you greater flexibility in the control of your intellectual property assets and a renewed focus on your core business strategy. They enable you to trim your business into a fit and agile organization. A network maintenance contract will free your mind from the worries of lost data, security breaches, file server downtime and of lost productivity due to poor or inconsistent I.T. performance. Our computer networking services include:

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  • Network and system administration
  • Network health reports
  • Server inspection and optimization
  • Troubleshooting and repairing problems
  • Advanced monitoring of servers and workstations
  • Defragmenting and optimizing hard drives
  • Workstation inspection and optimization

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  • Firewall updates
  • Anti-virus and anti-spyware protection
  • Spam protection
  • Server and workstation backups
  • Periodic high level I.T. consultation meetings
  • Deployment of patches and security updates when and where necessary

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The main goal of our network support is to take the burden of owning computer and networking equipment away from you, and to take over the ownership of the problems that they give from time to time. We can assist your company to get the most out of your existing computer and networking equipment and help you to trim the system with the least possible investment. As computer network consultants we are committed to service excellence, and we are proud of our fast turn around in the handling of all of your network support requirements.


Network support packages
[dropcap style=”circle” colour=”blue”]O[/dropcap]ur network maintenance packages are tailored to support your individual company needs and are not limited to the above list of services. We recognize that every company is different, which is why we will spend time meeting with you to discuss those individual needs and to familiarize ourselves with your system. For network support and monitoring in the Cape Town area contact us here or through our contact page.

[blockquote author=”Graham Lindemann” link=”https://www.acs.altech.co.za/” link_title=”Altech Card Solutions”]

We contracted MouseHouse IT to do a small network cabling installation for our new offices. In a world where service providers are notoriously very quick to make promises and slow to produce, In the case of Ronald, Chris and their team, this was certainly not the case.

They arrived on time for site inspection and arranged a time to start which they kept to and did a very neat job. Even when they were called out by our internal Networking specialist for a suspected fault they were there as quickly as humanly possible, only to find that the problem was not on their side.

I am happy to recommend this very efficient team of people.

[/blockquote]

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Our Managed IT services will help you succeed. Let’s get started

Solutions

Comprehensive IT services include

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    Network

    Cloud services are network dependent, which is why NanoSoft network management and monitoring services have become critical to IT.

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    Service desk

    NanoSoft 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.

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    Infrastructure

    NanoSoft ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

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    Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

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    Applications

    NanoSoft supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

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    Managed services plus

    NanoSoft provides advanced management tools to clients who want to take their IT Service Management to a higher level.

Benefits

Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Stop wasting time and money on technology. Let’s get started

NanoSoft are always accommodating our diverse needs and we feel like they are a part of our company rather than an external supplier.
John H. Bedard, Jr
Pricing and Plan

1 monthly fee for all IT services. No costly surprises